EXCELLENT CAREER OPPORTUNITY

British-American is a leading financial services Group in the country offering a wide range of Insurance and Asset management services to individuals, small businesses, corporations and government entities.

 

As part of our growth strategy and to strengthen the team to achieve ambitious performance objectives, the Company wishes to recruit an experienced, dynamic and innovative individual to fill the following positions.

 

FIXED TERM CONTRACT (6 MONTHS) – PROCUREMENT

The company is seeking to recruit suitable and qualified candidates for the following positions:

FIXED TERM CONTRACT (6 MONTHS) – PROCUREMENT

The position reports to the procurement manager on all day to day operations.

 

Key Responsibilities

  1. Process inventory and non-inventory orders

  2. Assist in soliciting for quotation from prospective suppliers/service providers

  3. Assist in analyzing of quotations and bids

  4. Assist in preparing purchase orders, contracts, service orders etc

  5. Assist in inspection of goods

  6. Assist in processing of suppliers/service providers payments

  7. Assist in procurement documentation, daily and monthly reports

  8. Filing

  9. Performing other duties as may be assigned by the supervisor for time to time

 

Qualifications

  1. Degree/Diploma in Stores, Purchasing and Supplies Management or Supply Chain Management

  2. Proficiency in MS Office Suite

  3. Good interpersonal skills

 

If this position is of interest to you, please email your detailed curriculum vitae and covering letter explaining how you would meet the demands of this challenging and exciting position giving full names and contacts of 3 referees to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Hard copies will not be accepted.

Applications should be received not later than 12TH APRIL 2012.

STORE KEEPER

The company is seeking to recruit suitable and qualified candidates for the following position:

STORE KEEPER

The position reports to the Human Resources Supervisor - Administration on all day to day operations.

Key Responsibilities

  1. Receives and inspects all incoming materials and reconciles with purchase orders (LPO`s), processes and distributes documentation with purchase orders, reports, documents and tracks damages and discrepancies’ on orders received.

  2. Makes inter and intra company deliveries of requested surplus office furniture and merchandise; maintains records of all deliveries

  3. Fills in requisitions and sometimes assists user order adequate merchandise and supplies, as well as ensures supplies get to user departments/branches

  4. Receives, tags and tracks property and prepares reports on fixed assets received at the within the company.

  5. Rejects damaged/substandard supplies back to vendors as appropriate

  6. Maintains the store in a neat and orderly state.

  7. Ensures procedural and prompt disposal of obsolete/damaged stock

  8. Preparing store management reports


Qualifications, Knowledge, Experience

  1. Higher Diploma or Degree in supplies management or store keeping from any any other accredited institution.

  2. Good interpersonal skills

  3. Proficiency in MS office suite

  4. 2 -3 years experience in similar position in a busy store environment.



If this position is of interest to you, please email your detailed curriculum vitae and covering letter explaining how you would meet the demands of this challenging and exciting position giving full names and contacts of 3 referees to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Hard copies will not be accepted.


Applications should be received not later than 12TH APRIL 2012.

BRANCH MANAGERS

British-American is a leading financial services Group in the country offering a wide range of Insurance and Asset management services to individuals, small businesses, corporations and government entities. British-American is also a Global financial services company with offices in London, Mauritius, Malta, Uganda and Kenya.

 

The Group has a long-heritage, providing financial services since 1920. Companies within the group have been successful in providing investment products & services and are market leaders in their respective jurisdiction.

 

As part of our growth strategy and to strengthen the Sales team to achieve ambitious performance objectives, the Company wishes to recruit experienced, dynamic and innovative individuals to fill the following positions.

Branch Managers

This job reports to the Manager- Branch operations and is responsible for all Branch activities. This challenging position requires the candidate to perform effectively the following;

 

Key responsibilities

  • To develop high caliber, highly motivated, well disciplined unit managers and sales force capable of meeting their branch sales targets and ensure all sales translate into quality and persistent business.

 

  • To give effective field training to all the unit managers and financial advisors in the branch and continually mentor and coach to ensure they are enabled to deliver the desired production.

 

  • To ensure that all the unit and financial advisors in the branch demonstrate a complete mastery of product knowledge.

 

  • Monitor, analyze, evaluate and report daily, weekly and monthly branch ‘s performance.

 

  • Manage the day to day operations of the branch and ensure high levels of customer relationship.

 

  • Develop existing markets as well as venture into new markets.

 

  • Ensure that all back office branch operations run smoothly and in accordance to company rules and procedure.

 

The ideal candidate should possess the following minimum skills and competencies;

  • Bachelor of Business, or a related field from a recognized university,

 

  • Minimum 5 years experience in sales and marketing,

 

  • Proven track record for personal sales and team sales for business that persists,

 

  • Strong leadership and management skills,

 

  • Working knowledge of MS office,

 

  • Excellent people management skills, with ability to achieve results through others,

 

  • Excellent communication and interpersonal skills,

 

  • High integrity and a passion for success.

 

If you meet the above mentioned requirements and are up to the challenge of working in a competitive and dynamic organization , please send your application and detailed CV indicating current position and telephone contacts with names and addresses of three professional referees to hr@british-american. co.ke not later than 5th April 2012.

Only shortlisted candidates will be contacted.

CUSTOMER RELATIONSHIP OFFICER-UNDERWRITING GENERAL

 

Nature and scope

Reporting to the Underwriting Manager, General Insurance, the jobholder is responsible for ensuring customer needs are understood and attended to in a manner that satisfies the customer and enhances the company’s image.

Key Responsibilities

  • Ensuring systems and procedures covering the front desk operations are adhered to.

 

  • Give basic underwriting advice in all lines of general insurance business.

 

  • Handling all customer needs when they walk in, call in the office via telephone and through correspondence. Reaching out to clients, getting their problem statements, sorting them out diplomatically, follow up on client satisfaction, and research about public opinions of company’s image and advice management on the same.

 

  • Identify client’s needs and consult with technical team to ensure a solution is given.

 

  • Monitor and give feedback on customer satisfaction.

 

  • Collection of valuable information from customers, to make organization more customers focused.

 

  • Issuing of motor certificates and other documents as may be required.

 

  • Ensure that the in house service standards are complied with.

 

  • Generate monthly reports in respect of areas of operation.

 

  • Perform any other tasks as may be assigned by company management.

Qualifications

  • Degree in a Business Related Course

 

  • CII/Diploma qualifications or equivalent.

 

  • A minimum of 2 years experience in underwriting or customer care

 

  • General insurance product knowledge

 

  • Computer knowledge

 

  • Excellent communication skill

 

An attractive remuneration package will be offered to successful candidates. In-house training and a professional office environment will also be offered.

 

If you possess the necessary qualifications and experience, please email your application detailed CV indicating current position and telephone contacts with names and addresses of three professional referees to This e-mail address is being protected from spambots. You need JavaScript enabled to view it not later than 30th March 2012.

 

Only shortlisted candidates will be contacted.

 

NURSE-UNDERWRITING AND CLAIMS MEDICAL

 

Nature and scope

The position reports to the Supervisor Medical Claims. The jobholder is responsible for maintaining constant contact with hospitals to ensure continuous well being of all stakeholders and handling of medical claims with efficiency and accuracy.

Key responsibilities

  • Assess inpatient medical claims documents for authenticity.

 

  • Data entry for medical claims records.

 

  • Carry out effective case management.

 

  • Process medical claims documents for payment.

 

  • Issuing of undertaking letters/declines promptly to the hospital.

 

  • Organize and conduct health talks.

 

  • Respond to client enquiries within 24 hrs of enquiry.

 

  • Ensure claims are processed within 30 days.

 

  • Visit health care institutions around Nairobi to confirm admissions.

 

  • Visiting of Providers outside Nairobi upon allocation of schedule.

 

  • Liaise with the hospitals and doctors on prompt submission of the admission summary form, monitor procedures being carried out on patients and see to the general well- being of the patient.

 

  • Prompt collection of claims paid out of policy liability.

 

  • Processing reimbursements.

 

  • Any other duties assigned by supervisor – medical claims.

 

Qualifications

  • Bachelors Degree/ Diploma in Nursing.

 

  • Computer literacy.

 

An attractive remuneration package will be offered to successful candidates. In-house training and a professional office environment will also be offered.

 

If you possess the necessary qualifications and experience, please email your application detailed CV indicating current position and telephone contacts with names and addresses of three professional referees to This e-mail address is being protected from spambots. You need JavaScript enabled to view it not later than 30th March 2012.

 

Only shortlisted candidates will be contacted.

 

UNDERWRITING ASSISTANT-UNDERWRITING AND CLAIMS MEDICAL

 

Nature and scope

This position reports to the Underwriter-Medical. The incumbent will ensure compliance to the underwriting guidelines and processing and issuing of endorsement, policy documents and membership cards.

Key responsibilities

  • Ensure that new business proposals are approved before processing.

 

  • Accurate capture and maintenance of client data in the AIMS system.

 

  • Preparation of policy documents, new business and renewal debits and endorsements within set time frames.

 

  • Issuance of medical cards within set time frames.

 

  • Process renewal of policies in the system within set time frame.

 

  • Record and receipt all payments received towards medical policies.

 

  • Ensure membership data in circulated to service providers within agreed time frames.

 

  • Attend to correspondence and client queries within set time lines.

 

  • policy terms and conditions for reference by others.

 

  • Perform any other duties assigned by the management.

Qualifications

  • Bachelors Degree or equivalent (Educational)

 

  • Pursuing insurance professional qualifications

 

  • Minimum of two years experience in medical insurance

 

  • Relevant computer skills – MS Word, MS Excel

 

An attractive remuneration package will be offered to successful candidates. In-house training and a professional office environment will also be offered.

 

If you possess the necessary qualifications and experience, please email your application detailed CV indicating current position and telephone contacts with names and addresses of three professional referees to This e-mail address is being protected from spambots. You need JavaScript enabled to view it not later than 30th March 2012.

 

Only shortlisted candidates will be contacted.

 

UNDERWRITING ASSISTANT-GENERAL INSURANCE

 

Nature and Scope
Reporting to the Underwriter- General Insurance Business, the jobholder will be responsible for assisting in underwriting and risk assessment within the set standards of service to ensure quality and timely service.

Key responsibilities

  • Assess risks and make acceptable decisions after proper analysis of client’s data.

 

  • Ensuring that systems and procedures covering underwriting operations are adhered to.

 

  • Efficient and effective use of the company resources.

 

  • Maintain high standard level of customer service – responding to general underwriting enquiries, walk-in clients, telephone and emails.

 

  • Timely and accurate processing of underwriting documents.

 

  • Liaise with intermediaries and direct clients on issues relating to their policies.

 

  • Implement credit control policy and ensure that premiums are debited and collected as required.

 

  • Assist in marketing company products and services to potential clients.

 

  • Perform any other duties as may be requested by management.

 

Qualifications

  • Bachelor’s degree in business related studies or CII/Diploma qualifications or equivalent.

 

  • Good understanding of General Insurance Procedures.

 

  • Two years experience in a busy underwriting environment handling various classes of insurance is an added advantage.

 

  • Good communication skills.

 

  • Good understanding of general insurance products.

 

  • Computer knowledge.

 

An attractive remuneration package will be offered to successful candidates. In-house training and a professional office environment will also be offered.

 

If you possess the necessary qualifications and experience, please email your application detailed CV indicating current position and telephone contacts with names and addresses of three professional referees to This e-mail address is being protected from spambots. You need JavaScript enabled to view it not later than 30th March 2012.

 

Only shortlisted candidates will be contacted.

 

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Head Office Contacts

Mara/Ragati Road Junction,
Upper Hill,
P.O. Box: 30375-00100, Nairobi
Tel: 020-2833000/2710927
Fax: 020-2717626/2714927